FAQs

General Questions

What is Fimear?

Fimear is a high-tech enterprise specializing in digital imaging and smart hardware, committed to delivering innovative instant printing solutions to consumers.

What are the features of the Fimear Smart Instant Camera Printer?

The Fimear printer features smart photo printing, label printing, wireless connectivity, and easy operation, making it ideal for families, creators, and children.

Who are Fimear's products suitable for?

Fimear's products are suitable for all ages, especially for children, families, DIY enthusiasts, travelers, and creators who need instant printing.

How to buy Fimear products?

You can purchase products through the Fimear official website or authorized retailers.

What payment methods are available?

Fimear supports multiple payment methods, including credit cards, PayPal and other secure payment channels.

Do you ship worldwide?

Yes, Fimear offers worldwide shipping. Costs and delivery times vary depending on your region.

How long does it take to process an order?

Orders are usually processed and shipped within 1-2 business days, but the exact shipping time may vary based on your region and delivery method.

How do I track my order?

Once your order is confirmed, you'll receive an email with a tracking number, allowing you to track the status of your order in real-time.

Machine Usage

How to use Fimear smart instant printer?

Download the Fimear smart app, connect to the printer via Bluetooth or Wi-Fi, and select your photos or content for quick printing.

What should I do if the print quality is not clear?

Ensure you are using the correct paper and that the print head is clean. If the issue persists, please contact technical support (Email:support@fimear.com) for assistance.

What if the app cannot connect to the printer?

Please check if your device and printer are on the same Wi-Fi network, or restart the device and printer. If the issue continues, please contact customer service(Email:support@fimear.com